Dominic Siciliano

President, Agent Consultant

Dominic is proud to represent Benefit Profiles Inc. An avid supporter and member of the Michigan and West Michigan Associations of Health Underwriters, Dominic began his career under the tutelage of very strong agent-centered mentors.  Pat Siciliano and John McClain who owned and operated Agent Alliance Corporation instilled in him the key pillar to the GA benefits business—relationships with agents. Dominic has taken this idea and translated it into the spirit of BPI as he now works to develop tools and resources to allow agents to bring solutions to their clients' pains.  Dominic will contact you to follow up on quotes, consult on sales, product and growth strategies, as well as enrollment and benefit communication ideas for employers.  Dominic is a huge Michigan State Basketball fan, and most enjoys spending time with his wife Janelle and four children.

 

Dominic's Roles:  Sales assistance, product training, price negotiation

Lena Jaroudi

Director of Operations

lena@benefitprofilesinc.com

Office: 616.524.4990

Lena is what makes this little engine go. She’ll quote, write and service your groups. And she’s not afraid to mix in some dry humor with you too.  Lena is a veteran of the benefits business, working as a compliance manager for MEBS. She has extensive knowledge of the in's and out's of the carriers we represent and she takes pride in solving problems quickly and accurately.  In addition, since Lena's background is working with Blue Cross Blue Shield of Michigan in the TPA setting, she brings an added understanding to the agent's day-to-day challenges on the core medical side as well.  She’s an avid University of Michigan football fan (which we don’t hold against her) and a dog lover as well.  

 

Lena's Roles: Office operations, escalated service issues, EaseCentral management

Tammy Healey

Director of Benefit Admin Sales

tammy@benefitprofilesinc.com

Office: 616-278-0905 

Cell: 269-317-8827

Tammy's history makes her uniquely suited to head up our Benefit Admin Sales Department.  She spent several years in the Blue Cross Managing Agency Agent Alliance Corporation in all facets of the business but mainly as Sales Representative then Director of Operations.  Most recently she was Director of the Sales Office for Principal.  Tammy heads up our EaseCentral services and works with agents to build, maintain and deliver benefit admin to your groups.  In addition she will visit agencies to discuss BPI updates as run one-on-one enrollments.  Tammy is married, has three children and grandchildren.  She and her husband are constantly on the go camping and traveling and unfortunately like Lena she too is a Michigan fan.  

Taylor Blakely

Service Associate

taylor@benefitprofilesinc.com 616.930.4303

Taylor is a recent graduate of Grand Valley State University where she earned her Bachelor of Science in Natural Resources Management.  After a brief stint with the DNR, we were lucky enough to lure her into the insurance game and we are happy we did.  Taylor has a very detailed, patient style and she is perfect to handle our billing, membership, claims and customer service issues.  She also heads up our quoting department.  

Taylor's roles:  Group Quoting and Customer Service

Deb Rathbun, CEBS

Service Associate

deb@benefitprofilesinc.com

Deb is a veteran of the employee benefits business but on the retirement side.  A graduate of Ferris State University, she worked in the 401(k) world for more than twenty years and earned her Certified Employee Benefits Specialist (CEBS) in 1998.  Deb will process new business paperwork, maintain and manage Easecentral and head up special projects.  Deb is married and the proud mother of two boys and a proud grandmother as well! 

Agent Service

General Billing, Claims, and Benefit Enrollment Changes

customerservice@benefitprofilesinc.com

This is our general email address.  Taylor and Deb monitor this email that are standard enrollment change requests, benefit summary requests and general claims questions.  

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