Eight years ago I told Lena one day BPI would have five employees and be selling small group medical. At that point it was she and I and we sold Companion Life only. We had a crappy little office that was crawling with bugs and spiders and bathrooms that you wouldn't find in a rest stop in Baldwin. I would say my declaration way back then was definitely a 'C goal.' I had no idea how we would afford more employees (Lena was part-time then). I had no idea what carrier would come into Michigan but I knew one would come and we would work with them when the time was right. Well, with your help and trust and the support of our wonderful carrier partners, we have achieved that goal. And it is
November 1, Companion Life transitioned to a new administrative system. Since that time we have been quite busy navigating the new system and the inevitable hiccups that have come with it. None of it is insurmountable and Companion has made considerable progress on the issues that we noticed right away. That being said, here are some items to note. We will continue to give updates as to the status of this as we go. Companion is overwhelmed with a backlog of transactions. Our understanding is that they are working seven days a week but there is still a lot backlogged from the two-week freeze. Terminations are going relatively quickly through customer service but enrollments are taking lon
